Current advisory
Read the active SPU notice rather than relying on an old screenshot.
Independent decision notes for Seattle households
Call 877-702-1610Seattle / note 36
A change in color, particles, taste, or odor does not establish a contaminant or source. Stop drinking or cooking with water you believe may be unsafe and seek current utility or health direction.
Call about the plumbing877-702-1610Scene note
Check SPU's current outage, advisory, and emergency information. Record whether the change is hot-only, cold-only, one fixture, several fixtures, building-wide, or shared by nearby properties.
First five minutes
Each note narrows the conversation without pretending to reveal a concealed cause.
Read the active SPU notice rather than relying on an old screenshot.
Separate each side without consuming water during a safety concern.
Record where the change appears and where it does not.
Ask management whether common work or other units show the same condition.
Preserve the utility reference and exact instruction given for the address.
Solution map
Do not use this site to declare water safe, flush a system, select treatment, or open equipment. The utility and qualified professionals need the actual condition and current official context.
Closeout note
Save the notice, contact reference, sampling or inspection instruction, provider finding, work performed, and official clearance or next step under the party that issued it.
Primary desk
Read the current public page before relying on a process or status.