Capitol HillPlumbing Collage

Independent decision notes for Seattle households

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Seattle / note 48

Normalize what each proposal actually includes

A total is meaningful only when the finding, scope, access, materials, exclusions, schedule, permit responsibility, change process, payment, and warranty are comparable.

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OBSERVERoom / trigger / extentVERIFYIdentity / scope / terms

Scene note

Ask each company to state its identity and responsible plumber, then tie the proposed work to inspection evidence. Separate a diagnostic visit from repair authorization.

First five minutes

Put these five details on the same page

Each note narrows the conversation without pretending to reveal a concealed cause.

01

Supported finding

Require a plain explanation of the evidence behind the recommended scope.

02

Included work

List labor, parts, access, protection, testing, cleanup, and documentation.

03

Explicit exclusions

Name restoration, appliances, electrical work, hazardous material, and concealed conditions.

04

Commercial terms

Compare fee, deposit, milestones, cancellation, changes, schedule, and warranty.

05

Responsible identities

Match license records, insurance, proposal, payment recipient, and permit applicant.

Solution map

Keep responsibility visible while the evidence changes

For uncertain concealed work, compare investigation steps and stop points instead of demanding a guaranteed final price unsupported by access. Define how new evidence will be presented.

  1. 01Protect the immediate area.
  2. 02Write what can be observed safely.
  3. 03Identify the responsible party.
  4. 04Authorize a supported scope.

Closeout note

Leave the next reader a usable record

Keep the selected proposal and rejected alternatives with clarifications, signed changes, permit record, progress payments, final invoice, demonstration, warranty, and unresolved work.

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Primary desk

Sources for this decision

Read the current public page before relying on a process or status.

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